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We care greatly about your privacy and the safeguarding of your personal  information. We will never share your information without your explicit permission to do so.
This Privacy Policy explains our practices and the choices you can make about the way your information is collected and used by Friends Reaching Out. It applies to donor information that we collect both online and offline. Visitors to our website can view all available content without providing any personal information.
If you have any questions about this notice, please CONTACT US.
In addition to the personal information that you submit to us, we may collect aggregated data generated by our web server to assess site usage and performance. This type of data does not track or store any personally identifiable information. We do not utilise any third-party analytics services to gather information.

Your personal information is only collected when you choose to share it with us via the following methods: signing up for our newsletter, making a donation, or becoming a sponsor. Depending upon your interaction the following information may be collected.

– Contact Information such as name, email address, mailing address, phone number.

– Billing Information such as credit card number, and billing address (via giving portal).


The personal information collected when you make a donation by credit card is kept for the purpose of providing a receipt of the transaction. This information is stored on an encrypted, secure server managed by our chosen giving portal, Virgin Money Giving.


To help prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. We also use industry accepted tools and techniques to protect against unauthorised access to our systems. Additionally, all sensitive information is stored in secure repositories.


You may choose to stop receiving our newsletter by following the unsubscribe instructions included in newsletter emails. You have the right to access any data that we hold about you. Please refer to the Information Commissioner’s Office for further details. 


Links – This website may contain links to other websites. It should be noted that when clicking a link that takes you off our website you are entering another site that is governed by its own privacy policy.

Privacy policy changes – We reserve the right to modify this privacy policy, which is dated at the foot of the page. We encourage all visitors to undertake a periodic review of any updates.

Communicating with us – If we need to contact you about the privacy or security of your information we may be obliged do so by telephone, email, or mail. 


By the use of our website you grant to us your express consent to use all the information that we collect about you in the manner described in this policy.

Last Updated: Nov 2020
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